Parts & Service

Safety and the highest quality of service

Eneria is an authorised representative of CATERPILLAR® in Poland providing maintenance and servicing engines and generating sets. We provide the following services:

  •     technical consulting
  •     maintenance
  •     repairs
  •     and any activities related to ensuring technical efficiency of your equipment.

Providing service at the highest level

Our technical team can help solve problems around the clock. With a wide network of service branches, we can guarantee a response even up to four hours throughout Poland. We offer a warranty with a possibility of extension up to 10 years, depending on the type of work and the use of the device, with favourable service contracts for their entire lifetime. Using our maintenance services, you can be sure that the unit purchased from us will be covered within the CAT® global system, which means that even outside Poland it will receive professional service within the warranty.

Repairs under warranty

We offer a full range of services associated with warranty and post-warranty repairs, which include delivery of new or remanufactured original CATERPILLAR® parts. Thanks to having two warehouses of spare parts in Poland (in Łomianki and Poznań), and a central warehouse in Belgium, with daily deliveries to warehouses in Poland, we are able to provide the parts that would not be available in Polish warehouses.

Service agreements

We provide service visits on request and ongoing service contracts. Under the agreement, our technicians carry out maintenance and repairs according to predetermined rules. Many well-known companies throughout Poland have used our services. We continuously collaborate with supermarket chains and institutions located in strategic buildings, such as embassies and power plants. Our unique system of spare parts supply and providing efficient service allow for uninterrupted work of many organisations, for which it is crucial to ensure a trouble-free power supply to their facilities.

Spare parts

We conduct a retail sale of original spare parts, offering a proven product, short delivery times and favourable discounts. As the representative of Caterpillar®, we guarantee availability of spare parts up to 15 years after the production of the model.